Be ready for the
hardest conversations.
Hearth is a practice app for tissue donation coordinators. Talk with a simulated family member by voice, then see what went well and what to try next.
A demonstration of one practice session. First a brief: you will talk with Linda, the eldest daughter, whose brothers and sisters disagree about donation. Then a voice call with Linda. Then a scorecard with an overall score of 86 percent and feedback on three points. Last, a replay of the recording with a timed transcript.
94%
Overall score
Kind feedback
4 days
Practice streak
Small steps add up
- Voice or chat
- Say it out loud, or type if you prefer.
- 8 conversations
- Approach, objections, and interviews.
- Feedback after each one
- A score, and what to try next.
Sit in on a practice call.
Linda's mother died a few hours ago. This is how the first minute and a half of a practice call with her can go.
Sample transcript from the app, shown faster than real time. No audio.
Three steps, a few minutes each time
Practice fits between other things. Pick a conversation, have it, and read your feedback.
Conversations
1 of 4 practiced
Grief and anger
6 min · Challenging
Religious concerns
6 min · Moderate
Family disagreement
8 min · Challenging
Asking again after a no
6 min · Challenging
Family disagreement
8 min · Challenging
How you'll practice
You'll be talking with
Linda
Eldest daughter
Situation
The eldest daughter. Her brothers and sisters disagree about donation.
How they may feel
She is stressed and caught in the middle of her family.
Your goal
Help her feel heard and clear about her options.
Try to
- Speak to her, not about her siblings.
- Explain her options clearly.
- Offer time before she decides.
Practice only
Linda is a made-up person. Please don't share real details.
Your scorecard
Family disagreement · 3 min
86%
Overall score
Warm, steady, and clear.
Acknowledged their loss
You named how hard this moment is.
Listened without rushing
You let the quiet moments stay quiet.
Explained in plain words
Try fewer medical terms next time.
Listen back
Recording and transcript
Written by AI, for practice only.
Report AI response
Watch Hearth in 49 seconds
A short walkthrough of the app: the brief, a voice call, the replay, and the scorecard. The video has sound.
Know what to keep, and what to change
Every conversation ends with a scorecard and a recording. Over the week, Hearth keeps track of your goal and your streak.
Scorecard
A score after every conversation
86%
Overall score
Warm, steady, and clear.
Kind, specific feedback
What you did well, and what to try next
Acknowledged their loss
You named how hard this moment is.
Listened without rushing
You let the quiet moments stay quiet.
Explained in plain words
Try fewer medical terms next time.
Listen back
Every word, with a timed transcript
Linda
0:00
I don't really know why you're calling. My mother passed just a few hours ago.
You
0:14
I'm so sorry for your loss. I can only imagine how heavy this moment is. Is now an okay time to talk?
Linda
0:31
I guess so. It's all happening so fast, and I'm not sure what I'm supposed to do.
You
0:48
There's no rush at all, and nothing you need to decide right away. I'm here to answer anything you'd like to ask.
Weekly goal
A goal for the week, one conversation at a time
Weekly goal
2 of 3 conversations
One more to reach your goal
Practice streak
Small steps add up
4 days
Practice streak
42 min this week
Next practice
The next conversation is always ready to start
Explaining tissue donation
Next practice · 5 min by voice
Eight conversations, in three groups
Each conversation is a different situation, with its own brief and goal. Start anywhere, and repeat one as often as you like.
- Approach
- 2
- Objections
- 4
- Interviews
- 2
In the Objections group
- Grief and anger6 minChallenging
- Religious concerns6 minModerate
- Family disagreement8 minChallenging
- Asking again after a no6 minChallenging
A safe place to get it wrong
Hearth is for rehearsal. It is clear about what is simulated and what is written by AI.
Every person is made up
Nobody you talk to in Hearth is real. The brief says so before each conversation, and asks you not to share real details.
AI feedback is labeled
Each scorecard says it was written by AI, and that it is for practice only.
You can report a response
If something the AI wrote seems wrong, you can report it from the scorecard.
Join the beta waitlist
Hearth is still being built. We are opening it to a small group first, so we can learn from the people who will use it.
- Join the list and tell us a little about where you work.
- We open Hearth to a small first group that we select.
- If you are selected, we email you with access.
Signing up a whole team? See Hearth for organizations.